Lost passport in Cuba
General orientation on who to contact and in what order. This is not legal advice and does not replace your embassy’s instructions.
We cannot promise a timeline or a fee
Replacement times and costs are set by your own government and vary by nationality and circumstance. Anyone guaranteeing you a specific turnaround is guessing. We also publish no Cuban immigration office address, because the official source is currently unavailable.
Where to go right now
Confirm current procedures directly with the appropriate official authority — your own embassy for the document itself, the Cuban authorities for your status while you are here.
123 Cuban missions with official pages.
Opens misiones.cubaminrex.cu.
Official formalities guidance, including document loss. Opens cuba.travel.
Visit Official Immigration Website
Official immigration website temporarily unavailable
The Cuban authority for your status while you are without a document.
- Organization
- MININT — Ministerio del Interior
- Official domain
- minint.gob.cu
- Language
- es
- Last checked
- 2026-07-21
- Last successfully verified
- not yet verified from this monitor
- Availability
- Temporarily unavailable
Related official website
Each link is labelled by what it covers. We do not substitute a commercial website for a government one.
Order of steps
1Contact your own country's embassy or consulate in Cuba
Your passport is issued by your own government, so replacement travel documentation comes from them — not from the Cuban authorities and not from CubaAtlas. This is the first call to make. If you do not know where your embassy is, your foreign ministry's travel service will tell you.
2Report the loss where required
A police report is commonly requested when a passport is lost or stolen. Keep the report details — reference number, date, place, and the name of the office that issued it. Your embassy will usually ask for them.
3Contact the Cuban immigration authority
Procedures inside Cuba involving a foreign national's travel documents are handled by the Dirección de Identificación, Inmigración y Extranjería. We do not publish office addresses because the official source is currently unavailable — your embassy will direct you to the correct office.
4Obtain replacement travel documentation
Your embassy or consulate issues an emergency travel document or replacement passport. We do not state a timeline or fee: those are set by your own government, vary by nationality, and we have no authority to promise either.
5Tell your airline or carrier
If your travel document number changes, your booking may need updating before departure. Contact the carrier directly as soon as you have the new document.
6Keep every official record
Police report, embassy correspondence, the replacement document, and any immigration paperwork. You may need them at departure.
Important distinction
Your embassy
Issues your replacement passport or emergency travel document. Start here.
Cuban immigration (Extranjería)
Handles your immigration status in Cuba while you are without a document, and any exit formalities. It does not issue your passport.
The Cuban mission directory lists Cuban missions abroad. It does not list your own country’s embassy in Havana — for that, use your foreign ministry’s travel service.
Official sources
Official entry and formalities guidance
Tourism-authority guidance, which directs travellers who lose a passport to an immigration office.
- Organization
- Cuba Travel (MINTUR)
- Official domain
- cuba.travel
- Language
- en, es
- Last checked
- 2026-07-21
- Last successfully verified
- 2026-07-21
- Availability
- Available
Official information is available on the government website. This source does not publish fees and processing times in a structured form we can verify, so CubaAtlas publishes none and sends you to the official site instead.
You will leave CubaAtlas and continue on an external government website. CubaAtlas does not issue, approve or process visas.
Immigration and Extranjería
The competent Cuban authority for foreign nationals' documentation procedures.
- Organization
- MININT — Ministerio del Interior
- Official domain
- minint.gob.cu
- Language
- es
- Last checked
- 2026-07-21
- Last successfully verified
- not yet verified from this monitor
- Availability
- Temporarily unavailable
The official website is temporarily unavailable. It has not yet responded to a check from this monitor. We do not substitute an unofficial site.
Related official website
Each link is labelled by what it covers. We do not substitute a commercial website for a government one.
CubaAtlas does not issue, approve or process visas.
Cuban diplomatic missions
Official directory, if you need Cuban consular contact from abroad.
- Organization
- MINREX — Ministerio de Relaciones Exteriores
- Official domain
- misiones.cubaminrex.cu
- Language
- es, en, fr
- Last checked
- 2026-07-21
- Last successfully verified
- 2026-07-21
- Availability
- Available
Official information is available on the government website. This source does not publish address, telephone, email, opening hours and appointment system in a structured form we can verify, so CubaAtlas publishes none and sends you to the official site instead.
You will leave CubaAtlas and continue on an external government website. CubaAtlas does not issue, approve or process visas.
Official websites
Where CubaAtlas cannot verify a detail, the official website is the answer. Every link below points at a government or diplomatic domain, and availability is measured rather than assumed. 3 of these government sites are not responding right now; each shows an official alternative instead.
Cuban electronic visa
Apply for a visa and verify one already applied for.
- Organization
- eVisa Cuba (Gobierno de Cuba)
- Official domain
- evisacuba.cu
- Language
- es, en
- Last checked
- 2026-07-21
- Last successfully verified
- 2026-07-21
- Availability
- Available
Official information is available on the government website. This source does not publish fees and processing times in a structured form we can verify, so CubaAtlas publishes none and sends you to the official site instead.
You will leave CubaAtlas and continue on an external government website. CubaAtlas does not issue, approve or process visas.
D'Viajeros traveller declaration
Complete the official entry declaration and obtain the QR code.
- Organization
- D'Viajeros — MITRANS
- Official domain
- dviajeros.mitrans.gob.cu
- Language
- es, en
- Last checked
- 2026-07-21
- Last successfully verified
- 2026-07-21
- Availability
- Available
Official information is available on the government website. This source does not publish processing times in a structured form we can verify, so CubaAtlas publishes none and sends you to the official site instead.
You will leave CubaAtlas and continue on an external government website. CubaAtlas does not issue, approve or process visas.
Cuban embassies and consulates
Official directory of Cuban diplomatic missions worldwide.
- Organization
- MINREX — Ministerio de Relaciones Exteriores
- Official domain
- misiones.cubaminrex.cu
- Language
- es, en, fr
- Last checked
- 2026-07-21
- Last successfully verified
- 2026-07-21
- Availability
- Available
Official information is available on the government website. This source does not publish address, telephone, email, opening hours and appointment system in a structured form we can verify, so CubaAtlas publishes none and sends you to the official site instead.
You will leave CubaAtlas and continue on an external government website. CubaAtlas does not issue, approve or process visas.
Entry requirements and formalities
Official tourism-authority guidance on passports, visas and customs.
- Organization
- Cuba Travel (MINTUR)
- Official domain
- cuba.travel
- Language
- en, es
- Last checked
- 2026-07-21
- Last successfully verified
- 2026-07-21
- Availability
- Available
Official information is available on the government website. This source does not publish fees and processing times in a structured form we can verify, so CubaAtlas publishes none and sends you to the official site instead.
You will leave CubaAtlas and continue on an external government website. CubaAtlas does not issue, approve or process visas.
Cuban customs
Customs regulations and import allowances.
- Organization
- Aduana General de la República de Cuba
- Official domain
- aduana.gob.cu
- Language
- es
- Last checked
- 2026-07-21
- Last successfully verified
- 2026-07-21
- Availability
- Degraded
Official information is available on the government website. This source does not publish fees in a structured form we can verify, so CubaAtlas publishes none and sends you to the official site instead.
You will leave CubaAtlas and continue on an external government website. CubaAtlas does not issue, approve or process visas.
Immigration and foreigners (Extranjería)
Offices, extensions of stay, residency and foreigners procedures inside Cuba.
- Organization
- MININT — Ministerio del Interior
- Official domain
- minint.gob.cu
- Language
- es
- Last checked
- 2026-07-21
- Last successfully verified
- not yet verified from this monitor
- Availability
- Temporarily unavailable
The official website is temporarily unavailable. It has not yet responded to a check from this monitor. We do not substitute an unofficial site.
Related official website
Each link is labelled by what it covers. We do not substitute a commercial website for a government one.
CubaAtlas does not issue, approve or process visas.